Work for the Foundation
Job Opportunity Posting
Posting Date: 1/10/17
Title: Operations Business Analyst
Posting Number: 17-01-01
This position is responsible for identifying complex business opportunities which can be solved with Operations software, other automated business systems or reporting capabilities through the analysis, interface, coordination and synchronization of available resources and technical processes existing in the Foundation and Trust Company.
Scope & Breadth of Position
This position reports to the Vice President, Operations. Although this position has no direct reporting staff, the incumbent must closely coordinate, communicate and execute activities with Information Systems and Operations Departments’ activity-related areas to enhance productivity and reporting capabilities of the various Operations systems.
Acquires and maintains a detailed knowledge of the various systems including, but not limited to, the trust accounting system, client relationship management system, and the imaging system, and how these and other systems interface with each other in the Foundation and Trust Company.
Provides instruction and training to team members and other appropriate staff to maximize the performance and utilization of all systems.
Develops informative and accurate reports and data to develop and maintain positive relations with clients and improve operational efficiencies.
Analyzes new software releases and insures the effective utilization of system features
insuring the integrity of data residing on the system and accuracy of information shared with clients.
Interacts and coordinates activities with key personnel and all appropriate operating personnel and system representatives to insure clear and concise communications regarding processing schedules, outcomes, configurations and system status.
Keeps Information System personnel apprised of ineffective automated system responses, the general status of system transactions and data interfaces to enhance the connectivity and ability to communicate with critical internal and external systems.
Reads pertinent literature and attends workshops/seminars to keep abreast of new and innovative techniques for all systems within the Operations Department.
Informs the Vice President of Operations of current information and data to aid in decision making.
Major Duties and Responsibilities
Provides technical assistance in identifying, evaluating and creating written documentation of user instructions and procedures for all operational transactions.
Writes and maintains functional specifications and desk procedures for new or modified business systems.
Consults and coordinates with systems analysts and programmers in the design and development of new features and for all Operations’ systems.
Develops, coordinates, and implements plans to test business and functional processes during system development and quality assurance testing.
Consults with Operations’ management and personnel to obtain additional information during system development and evaluate alternatives.
Directs and coordinates work of others to develop, test, install and modify programs.
Tracks and documents changes to functional and business specifications and operating procedures.
Monitors and documents post-implementation problems and revision requests to Information Systems or other system representatives.
Prepares time and cost estimates for completing special projects and assists in identifying and managing the budget for Operations systems.
Works closely with Operations and Information Systems staff on system interfaces within Operations.
Required Education and Experience
College degree or equivalent certification
Minimum of 3 years’ experience utilizing business software or other software products/relational databases
Strong analytical skills
Knowledge of basic accounting software
Exemplary report writing skills
Experience working with Crystal reports
Excellent verbal/written communications for training and documentation purposes
Excellent people skills required
Adept at assisting others in comprehending complex functions
Capable of imparting knowledge to others in an informal training environment
Ability to plan well and to handle multiple tasks
Ability to communicate orally with management, co-workers, constituents, and vendors both individually and in a group/team environment
Regular use of the telephone and e-mail for communication is essential
Sitting for extended periods is common
Hearing and vision within normal ranges are essential for typical conversations to receive ordinary information and to prepare or inspect documents
PRESBYTERIAN CHURCH (U.S.A.)
OFFICE OF THE GENERAL ASSEMBLY
Position Title: Director of Development
Entity: Office of the General Assembly (OGA)
Department: Churchwide Ministries, Presbyterian Historical Society
Location: Philadelphia, PA www.history.pcusa.org
Revision Date: 1/1/2017
Reports to: Executive Director
Supervises: Development Associate, Contract Grants Writers
As member of the Senior Staff, the Director of Development is responsible for PHS’ entire development effort and the execution of annual fundraising plan; strengthening Society’s ability to raise major and planned gifts through formalized processes of prospect research, cultivation, and stewardship; successful candidate is expected to travel for donor meetings at least 40% of his/her time; supervision of Development Associate who handles the annual appeal and membership programs; and partnering with Director of Communications and Marketing in order to produce an integrated message to all audiences with the goal of raising awareness as well as increased financial support for PHS.
Bachelor’s degree and a minimum of seven to ten years related development experience, or the equivalent combination of education and experience. Demonstrated success in major gift fundraising and portfolio management experience. Familiarity with capital campaign processes a plus. Superior interpersonal and communication skills are required. Must possess a strong work ethic, and be a motivated, enthusiastic team player who embraces the mission of the organization. Candidate must display a strong commitment to learn the history and mission of the organization; familiarity with Presbyterian Church (U.S.A.) and Reformed Theology desired. Must become knowledgeable about Society’s programmatic needs for the purpose of effective donor cultivation and stewardship, using available resources and opportunities.
Salary commensurate with experience; excellent benefits. The Presbyterian Church (U.S.A.) is an equal opportunity employer.
You may submit cover letter and resume with three references by February 15, 2017 to: Director of Development Search, Attn: Ms. Lorraine Brown, Presbyterian Historical Society, 425 Lombard St., Philadelphia, PA 19147; or electronically to firstname.lastname@example.org. Review of applicants will begin immediately and will continue until position is filled.